Offshore Business Process Outsourcing -
The CFS Edge

  • A pioneer in India-based offshoring with over a decade of experience in
    call center outsourcing
  • Expansive domain knowledge in diverse fields of offshore outsourcing
  • Multi-location delivery (offshore and onshore) centers in India (Bangalore)
Management
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Marc Haberman - CEO

 

The founder of Customer Focus Services, Marc Haberman has been its CEO since inception, starting up a company and taking it through the phases of fundraising, acquisition of talent, and development of new clients to sustain profitability and consistently high quality standards. Previously, Marc was an analyst at a private equity firm. In that capacity he visited numerous companies in India and was impressed with the high level of skills and work ethic found there. As a result, he founded Customer Focus Services. Marc also was a partner at Greenwood Capital, a private equity firm that invested in distressed companies and real estate with over 150 million in assets.

 

Steve Durham - COO

 

A 1975 Harvard MBA graduate, Steve brings over 25 years of experience to Customer Focus Services, many with such blue chip companies as General Mills, J Walter Thompson, and McCann-Erickson. He has held high ranking positions with such firms as publicly traded Nostalgia Television (now GoodLifeTV), a basic cable network, as Sr. VP of Sales/Marketing & Corporate Signatory and he served 5 years as Sr. VP, Marketing for Geneva Corporation, the large M&A firm formerly owned by Chemical Bank of New York, now part of CitiGroup. Prior to joining Customer Focus Services, he served as COO of Westland Associates, a membership buying organization for 650 new car dealers and the COO of eCharityCash.com.

 

Asher Low - Board Member

 

Asher has been a board member of Customer Focus Services since inception and he has brought his enormous experience in investing in company's at various stages of growth to bear in his role as an advisor in his capacity of director. Asher has personally invested in companies for over 25 years and has been an investment advisor for over 10 years. Asher lives with his family in Lakewood NJ

 

Alex Tabibi - Board Member

 

Dr. Tabibi is the CEO of ZCapital Investments and a very active board member of Customer Focus Services. Alex is a graduate of U.C.L.A. and subsequently went to the U.S.C. School of Medicine where he graduated with Highest Distinction. He did his residency in Internal Medicine and then fellowship in Hematology-Oncology at the Cedars-Sinai Medical Center . During his medical studies Alex began to actively pursue his interest in business and technology, and soon formed the privately funded investment company ZCapital.